Refund Policy
We want you to love what you ordered. If you're not 1000% happy, let us know. We'll do whatever it takes to make it right. You may return the product and get a refund or exchange it for another colour, size, or an entirely new style.
FREE Returns/Exchanges You can request a return/exchange within 7 days from the date of delivery. Or even 8. We're not actually counting.
HASSLE-FREE Refunds Refunds are credited back to your bank account/original payment method.
Kindly follow the below process for returns/exchanges:
- Raise a request for return/exchange on Whatsapp +91 7799807044 or Email hello@flamingkoala.in
- Pack the item(s) you wish to return in the original package. Please ensure that the product is unused and in the same condition as you received it.
- Hand over the package to our logistics partner when they arrive for pickup.
- We will process your refund or send you the exchanged items once we receive the returned items.